Shipping & Returns

Shipping Information:

The default shipping service is the United States Postal Service (USPS), and rates are determined based on the total weight of your order, plus a small handling charge (this helps to cover the cost of envelopes, printing, etc).  I do ship internationally, using USPS rates. 

I can ship your order via first class or priority mail.  "Media Mail" is not offered, as many of the patterns, books and magazines I sell don't qualify for this special rate (the Post Office will not allow any item with advertising to be shipped as Media Mail).  

I strive to offer the most reasonable shipping rates possible; refunds are issued for any overcharges on shipping.

INTERNATIONAL SHIPPING: the maximum weight for USPS packages (priority) is 20 pounds.  If your order weighs more than this, checkout will not proceed past the first step.  You will need to divide your order into two separate orders (if I can combine them and ship in a single package, we will do so and refund the difference)

International shipping rates have increased dramatically -- my mail processor now uses a freight forwarding service for international packages.  This keeps the cost down (Canadian customers see the best prices) but may add some time to delivery.

 

Orders are shipped on Saturday each week; I will e-mail you a shipping confirmation so please be sure to provide a valid e-mail address.  If you need your order shipped immediately, please email (I take care of my baby granddaughter during the week, so have had to limit shipping days to my days off, but I will do  my best to accomodate you!)

Returns:

I am happy to accept returns!  If you receive an item that is missing pages or is damaged, please let me know and I will replace it or refund your money.  If you are dissatisfied in any way with your order, please let me know -- I understand that ordering pattern books "sight unseen" can be difficult and I want you to be happy with your purchases.

Returns must be made within 30 days of receipt of order.  If a replacement is unavailable, I will refund the price of the item(s) or issue a credit for a future purchase, your choice

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